Calanna Whole Health Pharmacy

Calanna Whole Health Pharmacy has a great range of products and services to ensure you experience a more holistic approach to your healthcare in Queensland.

Join our
Life Club

Title
Earn the rewards
you deserve
Title

About

Pharmacists are one of the most trusted professionals in Australia for a reason. We take our role as a resource for advice, support and referral seriously. Not only do we provide in store clinics and whole health advice but you can also come in to see us for the little things. #askcalanna

get to know us

get to know us

Product

At Calanna, we stock a broader range of natural and Qld sourced health products. For us, taking care of your health and well being means taking care of more than just your medication. But we do that exceptionally well too with our free medication packing and delivery service and a price match guarantee on our preferred prescription brands. Come in and visit us today. #askcalanna

Products

Products

Health Services

Calanna Whole Health Pharmacies consider themselves more of a health destination, than just a chemist. Check out our complementary services and products to find out why we really are the natural choice chemist. #askcalanna

Health Services

Health Services

Advice

At Calanna, we understand receiving advice you can understand, from health professionals you can trust, is important. Our philosophy is to create health destinations to provide just that. Our pharmacists all work on the floor to ensure you always have a professional to talk to at any of our stores.

Advice

Advice

Resources

If you need an online source for information about health #askcalanna.  If you like what you find take the time to let us know and share it with your family and friends. If you haven't already - Like us on Facebook and Instagram to stay up to date with our latest news and offers.

Community Kitchen

Community Kitchen

Contact

At Calanna - we are open longer. Visit out store pages to find your nearest Calanna pharmacy and find our full list of open hours for every store.

Contact

Contact
Confidentiality Policy

Information provided to Calanna pharmacy by customers about personal matters will be treated as information to be held in trust, and will not be disclosed to persons who are not involved in providing continuing care without the express consent of the customer involved, or where appropriate, the consent of the customer’s carer.

Definitions

Information includes verbal, written, information in computer or any other form.

Personal matters includes information relating to people’s age, health, medicines, disabilities, family status, or any other information that can reasonably be taken to be personal or sensitive.

Disclosure includes talking about, writing about, or discussing in any way.

Policy
  1. When information is transferred with the consent of the person or their carer, they shall be provided with copies of the information.
  2. Copies of any information transferred will be filed in the pharmacy and available for access to the persons involved, their carers, or other professionals to provide continuity of care.
  3. Written or other information will be handled in such a way that unauthorised persons cannot view it, and will only be accessible to staff who have a legitimate need to know in order to provide continuing care.
  4. Conversations between staff members within the pharmacy concerning customers’ personal matters must be conducted in such a manner that they cannot be easily overheard by other customers, and no conversations will be held in any public place regarding customers’ personal information.
  5. Whenever information is transferred from one person to another it will always be done in a respectful manner, and only such information as is necessary to ensure good and continuous care will be offered.
Exceptions

This policy does not apply in situations where:

  1. The safety of the person would be compromised by not disclosing information (in which case the Pharmacist in Charge will seek direction from the appropriate agencies)
  2. The safety of others would be compromised by not disclosing information (in which case it is likely that both the police and those who are endangered may need to be notified).
  3. Staff has knowledge of criminal activity (in which case the police need to be notified).